Reducing Your Expense Licenses
If your organization needs fewer Expense licenses, you can request a reduction to ensure your subscription reflects your current usage. To allow sufficient time for processing and invoicing adjustments, license reductions must be requested before the start of the next billing period. This guide explains how the reduction process works and the conditions that apply.
How to Reduce Your Expense Licenses
To reduce the number of licenses in your agreement:
- 📝 Complete the License Reduction Form
- 📅 Submit the request at least one month before the start of the next quarterly period
- ✅ Our team will review and process the request
Once approved, the updated license count will be reflected on the next applicable invoice.
Important Timing Requirements
To ensure the change is applied correctly:
- ⏳ Requests must be submitted at least one month before the next quarter begins
- 📄 Late requests may not take effect until the following billing period
- ✅ Early submission helps avoid invoicing discrepancies
License Reduction Rules
The following conditions apply when reducing licenses:
Minimum Reduction Increments
If your current number of licenses for a specific license type exceeds 10 licenses:
- ➖ Reductions can only be made in increments of 5 licenses
Example:
- Current licenses: 25
- Valid reductions:
- 20 licenses
- 15 licenses
- 10 licenses
Minimum Subscription Value
License reductions cannot be processed if the remaining subscription value would fall below:
💰 300 SEK per month
This minimum applies regardless of license type.
Before Requesting a Reduction
We recommend that you:
- 👥 Review active users
- 📊 Verify current license usage
- ✅ Deactivate unused accounts where appropriate
- 📅 Plan ahead before the next quarterly billing cycle
This will help ensure the correct number of licenses is maintained.
What Happens After the Request?
Once your request has been received:
- 📄 The license count is reviewed
- ✅ The reduction is validated against the agreement terms
- 💰 Future invoices are adjusted accordingly
- 📧 You may be contacted if additional information is required
Benefits of Reviewing Licenses Regularly
💰 Cost Optimization
Ensure you only pay for the licenses you actively use.
📊 Better Visibility
Maintain an accurate overview of system usage.
✅ Simpler Administration
Remove unused licenses and align subscriptions with business needs.
❓ Frequently Asked Questions (FAQ)
When should I submit a license reduction request?
At least one month before the start of the next quarterly billing period.
Can I reduce licenses at any time?
Requests can be submitted at any time, but changes are applied according to the billing schedule and notice period.
Can I reduce by a single license?
If you have more than 10 licenses of a specific license type, reductions must be made in increments of 5.
Is there a minimum subscription value?
Yes. License reductions cannot be processed if the total license cost falls below 300 SEK per month.
✅ Summary
- 📝 Submit a license reduction form
- 📅 Request changes at least one month before the next quarter
- ➖ Reductions above 10 licenses must be made in increments of 5
- 💰 License costs cannot be reduced below 300 SEK per month
- ✅ Keeping license counts up to date helps optimize subscription costs