Service disruption: Login and services temporarily unavailable

Status: Resolved at 15:40
Last updated: November 5, 2026, 15:45

What happened?
Today at around 15:00, a major disruption occurred at our hosting provider. The disruption affected our services, and for a period of time you were unable to log in to either the web service or the app.

What was affected?

What are we doing?
Our hosting provider and our team are working with the highest priority to resolve the disruption. We are monitoring the situation continuously and will update this article when we have more information.

Do I need to do anything?
No, you don’t need to take any action. Once the service is back, you can log in as usual. If you still experience problems, try refreshing the page or restarting the app.

Have I lost any data?
We have not seen any signs of data loss. However, if you photographed a receipt during the disruption, please upload it again to be on the safe side.

Still having problems or questions?
Contact our support. We apologize for the inconvenience this disruption has caused.